With the MTA New York City Transit Authority medical plans, you'll get access to tools, tips, programs and services. Use them to find network doctors, review claims and more. You'll get benefits such as:
†Available to retirees who are enrolled in Medicare Parts A and B
On Saturday, June 1, 2019, CVS Caremark® became the new prescription benefits manager for the NYC Transit prescription plans. Although the manager has changed, your benefits remain the same.
Starting June 1, new prescriptions and refills on existing prescriptions will be covered by CVS Caremark or, for Medicare-aged retirees enrolled in SilverScript, by SilverScript. Mail order refills must be ordered from the CVS Caremark mail order pharmacy, not from the Express Scripts mail order pharmacy.
The next time you go to the pharmacy to pick up a prescription you will need to show your new CVS Caremark or SilverScript ID card. The next time you get a prescription for a mail order maintenance drug your doctor will need to know that you are using the CVS Caremark mail order pharmacy. If you have not received your new ID card: First make sure the BSC has your address right. Call the BSC at 646-376-0123 or go online to the My MTA portal to check. Next call customer care: at SilverScript if you are enrolled in SilverScript, or else at CVS Caremark.
SilverScript customer care: 1-855-212-0921 (24/7)
CVS Caremark customer care: 1-855-296-7683 (24/7)
Alternatively, you can get an image of your card right away. Visit Caremark.com or download the CVS Caremark app to your mobile device and register on the app.
The app will show an image of your ID card. The app is available on the Apple App Store and on Google Play.