Call your dedicated Aetna Health Concierge, they're your GPS for navigating your health benefits.
1-855-824-5349, Monday-Friday, 8 a.m. to 8 p.m. ET.
You can speak with your Aetna representative or get help with:
Selecting a participating primary care doctor or specialist
Locating an urgent care center
Learning about your coverage
Reviewing a claim
Understanding your Explanation of Benefits (EOB)
Managing a chronic health condition such as diabetes or asthma. Get one-on-one nurse support and on-line coaching to help manage your condition and lower your health risks through Aetna Health Connections disease management program.